OPEN THE DOOR TO OPPORTUNITIES

Working within Berkmann Wine Cellars Marketing team and across all its business divisions, the Trade Marketing Manager is responsible for developing and delivering plans, objectives and strategies that drive sales results for the business and its various divisions.

Job Responsibilities:

• Demonstrate an in-depth understanding of the wine market, competitor set and consumer behaviour, when utilising marketing disciplines in order to identify, exploit and implement growth opportunities.
• Build successful relationships with our customers and work closely with them in order to design and implement opportunities for them to successfully sell our products more effectively.
• Help our Sales team target key accounts and then initiate and create strategies to drive volume through them.
• Work closely with our Sales team on a regular basis to create successful pitches.
• Proactively create and implement ways for bar staff to sell more of Berkmann Wine Cellars’ product.
• Gain and increase visibility of our products across both consumer and trade traditional printed media.
• Manage the internal digital and social media platforms.
• Plan and manage trade and consumer events.
• Use monitoring and controlling processes to ensure that sales are on track to achieve target, implementing corrective action when necessary.
• Ensure that the strategies and tactics work within the annual brand plans and are fully costed, clear, precise and actionable for all relevant parties across the business.
• Work closely with key stake holders such as brand owners, U.K. Sales team, Logistics and Finance departments to ensure the smooth implementation/integration of marketing strategy, ensuring that all activities are on track versus target, as well as aligned with Berkmann Wine Cellars and the Brand Owners’ / customers’ expectations.
• Make a difference – Champion and articulate our company internally and externally whilst constantly challenging the way we do business to increase Sales and Gross Profit.

To fit requirements you must be ambitious, have a successful track record and want to work for a company who is more than just another wine supplier. For further information or to apply for the role, please click on the Apply Now button to email your CV along with a covering letter.

Berkmann Wine Cellars is a family owned wine business that has been successfully trading since 1964 and we have a vacancy for a Customer Services / Invoicing Executive at our head office in North London.

Job Function:

You must be a self-starting, proactive and hands-on operator who thrives in a fast paced environment. Strong organisation, a keen eye for detail, time management and process driven skills are a must.

You will be a key member within the overall invoicing / customer service team working to assist in the smooth organised running of the operation. You will ensure that all orders are captured and are 100% accurate at all times whilst delivering excellent customer service. You will need to deal with issues as they occur, understanding the cause and assisting to prevent a repeat where appropriate.

The appointed candidate must be willing to work the different shift patterns, which are currently:

• 9.00am – 5.30pm
• 10.30am – 7.00pm
• 2.00pm – 11.00pm

You will be comfortable developing relationships with our internal and external customers, warehouse teams, customer delivery drivers and all other relevant departments across Berkmann Wine Cellars, to ensure we are all delivering “exceptional service” at all times.

Required Knowledge & Experience: 

• You must have previous experience of working in a Customer Service role.
• You must have excellent keyboard skills and not be afraid to learn new computer processes.
• We require excellent oral and written communication skills.
• You must have the ability to work closely with your team members to meet daily deadlines.
• You need to have problem solving skills with the ability to work proactively with other departments.
• Experience of accurately being able to input data is essential.
• You must have an excellent knowledge of customer requirements and expectations.
• Must be computer literate, using Microsoft word and excel.

The Offer – The customer services department is part of a wider office team, working in a bright, clean and busy office. We offer 23 paid holidays a year, plus bank holidays, a pension scheme and a great team ethos.

Working Pattern – You may be required to work additional hours in excess of your normal hours of work as are reasonably necessary for the proper performance of your duties and to meet the needs of the Company’s business. You are required to be available to work overtime whenever needed by the Company and overtime may include working at weekends and on public holidays, as well as at other times outside your normal hours of work.

Closing date – 2nd November 2018 – Please note that should any suitable CVs be received whilst the advert is live then individuals will be invited to interview prior to this date.

Please note that we cannot consider your application if you do not satisfy the required knowledge and experience criteria detailed above. Due to the high volume of applications we are unable to provide feedback on your application should you not be invited for interview. Should you have not heard from Berkmann Wine Cellars within 2 weeks of your application then please presume you have unfortunately not been successful on this occasion.

This is a key role for our business, therefore if you are interested in applying for the vacancy please click on the Apply Now button to submit your covering letter and CV. Should you require further information please contact Christina Benn, HR Recruitment and Administration Manager, on Christina.Benn@berkmann.co.uk or 07980 792 795.

Berkmann Wine Cellars is the largest family-owned and family run wine importer in the UK. We are seeking to appoint a proactive, positive and enthusiastic Sales Support Analyst on a full-time permanent basis to join our Sales Support team in Central London. This role will support the Sales Operations Manager by assisting with key account management tasks, supporting the sales team requirements, and driving output and productivity of the department. The role also supports the sales team members by providing comprehensive administrative support.

A key focus of this role is to manipulate data from various formats and sources and prepare them for high impact PowerPoint presentations, handouts, and other visuals we present to prospects, existing customers, conferences and events. The role will be pivotal in helping to create the winning formula to maintain existing business and to win new customers. This position will play a key part in the management and resolution of customer related issues – working closely with the sales team to rectify problems by working cross functionally with Purchasing, Marketing, Finance & IT –and escalating where required to the Sales Operations Manager.

Duties & Responsibilities include but are not limited to:

• Responsible for obtaining, maintaining, and uploading key customer data onto the system both efficiently and accurately from the field sales teams and customers.
• Responsible for communicating product information to field sales teams and/or customer, including price changes, vintage changes and/or label changes.
• Provide the following to the field sales team as and when required:
  • Fiche techniques
  • Tasting sheets
  • Formatted quote and tender documents, including printing and packaging if required.
  • Provide correct information to the design team to aid the production of finished wine menus for customers in connection with Design Team.
  • Provide company documentation and reports to the field sales team based on their requirements, and turn these around in a short period of time.
• Creation and design of PowerPoint, Word, PDF documents to aid the field sales teams, managers, and sales directors in the following areas;
  • Sales pitch presentation to clients and key stakeholders in the business
  • Price review documents and annual price change letters
  • Graphic designs to drive home commercial insight and key data
  • Presentations backed up solid sound commercial acumen
  • Creating trends analysis and charts to show opportunity for margin development both for internal and external stakeholders
  • Process data from various sources and convert into valuable insight and information to create the winning formula.
• Maintain and develop client relationships within the private customer database in conjunction with other team members.
• Maintain retro contract database and library and carry out computations when required using information provided (in conjunction with other team members).
• Following receipt of required training, perform customer account reviews and health checks and provide the necessary information to the field sales team.
• Provide support and training to the field sales team in constructing presentations for pitches and tenders using MS Office, in particular PowerPoint.
• Establish, maintain, and create positive working relationships with colleagues in other departments within the organisation especially the field sales team.
• To be proficient in Excel (VLOOKUP, PIVOT), PowerPoint and design software and provide support to the field sales teams in meeting the demands of the business using these skills.

Person Specification:

• Systems knowledge of CRM and ERP systems – essential
• Systems knowledge of Navision – desirable
• Excellent graphic design experience essential using various packages and PowerPoint – essential
• Excellent numerical and verbal reasoning – essential
• Excellent communication in form of written and oral formats – essential
• Proficiency in MS Office (Excel, Word, PowerPoint and Publisher) – essential
• Excellent communication skills (both written and verbal) – essential
• Wine knowledge WSET Level 2 – desirable

Closing date – 2nd November 2018. Please note that should any suitable CVs be received whilst the advert is live then individuals will be invited to interview prior to the closing date.

Please note: Due to the high volume of applications we are unable to provide feedback on your application should you not be invited for interview. Should you have not heard from Berkmann Wine Cellars within 2 weeks of your application please presume you have not been successful on this occasion.

This is a key role for our business, therefore if you are interested in applying for the vacancy please click on the Apply Now button to submit your covering letter and CV. Should you require further information please contact Christina Benn, HR Recruitment and Administration Manager, on Christina.Benn@berkmann.co.uk or 07980 792 795.

Berkmann Wine Cellars is proud to be the largest family owned and family run wine importer in the UK. We are looking to appoint a highly innovative and passionate individual to lead our wine and spirits education team. You will be commercially focussed and willing to push boundaries within the drinks industry in order to help influence the future success for both Berkmann Wine Cellars and our customers.

Prime Responsibilities:

• Overall responsibility for ensuring the delivery of inspirational and engaging training sessions that place the Education team and Berkmann Wine Cellars at the forefront of the recipients mind.
• Develop a strategic plan that ensures that the training department add value across the supply chain in both Brazil and the UK.
• Define metrics to be used to determine account suitability for training investment and return on investment once training has taken place.
• Close financial management of self and team to ensure that the education department adds more value than it costs.
• Monitor competitor training programmes to facilitate benchmarking.
• Manage the Education team ensuring that all have clear objectives, KPI’s and development plans.
• Develop and implement a successful E-Learning experience.
• Report back to your manager on a regular basis on individual and team objectives, highlighting in particular any areas of concern.
• Put together and present creative pitches that helps to ensure Berkmann stands out from our competitors.

Skill & Knowledge Requirements:

• Analytical and numerate with good attention to detail, able to complete a detailed training proposal for customers as well as interpret a Profit & Loss sheet and assimilate data quickly.
• Excellent interpersonal skills.
• Cross functional project management experience.
• Management experience.
• Passionate about education and customer engagement with an ability to convey enthusiasm.
• Structured planning ability to handle a high and complex workload without supervision.
• Committed to the company with a positive and highly motivated work ethos.
• Creative and entrepreneurial with the vision to seize and create opportunities.
• WSET Diploma holder.
• Experience of working with prestige wine and spirits.
• WSET L2 and 3 accredited tutor.
• Strong commercial wine knowledge.
• Able to work flexibly including evenings and weekends where required.
• Experience of developing an E-Learning experience.
• Hold a full UK driving licence.

Closing Date – 19 November 2018. Please note that should any suitable CVs be received whilst the advert is live then individuals will be invited to interview prior to the closing date.

Offer – The appointed candidate will become an integral part of a family business, receive a competitive salary, company pension, 23 days annual leave (rising to 24 days after 5 years’ service and 25 days after 10 years’ service), receive exceptional training and support and discount on our wine.

Working Pattern – This role is 37.5 hours per week (9am – 5.30pm), Monday to Friday. But it is expected that the successful candidate will work the hours necessary to fulfil the requirements of the job.

Please note: we cannot consider your application if you do not satisfy the required knowledge and experience criteria detailed above. Due to the high volume of applications we are unable to provide feedback on your application should you not be invited for interview. Should you have not heard from Berkmann Wine Cellars within 2 weeks of your application please presume you have not been successful on this occasion.

This is a key role for our business, therefore if you are interested in applying for the vacancy please click on the Apply Now button to submit your covering letter and CV. Should you require further information please contact Christina Benn, HR Recruitment and Administration Manager, on Christina.Benn@berkmann.co.uk or 07980 792 795.