OPEN THE DOOR TO OPPORTUNITIES

Working within Berkmann Wine Cellars Marketing team and across all its business divisions, the Trade Marketing Manager is responsible for developing and delivering plans, objectives and strategies that drive sales results for the business and its various divisions.

Job Responsibilities:

• Demonstrate an in-depth understanding of the wine market, competitor set and consumer behaviour, when utilising marketing disciplines in order to identify, exploit and implement growth opportunities.
• Build successful relationships with our customers and work closely with them in order to design and implement opportunities for them to successfully sell our products more effectively.
• Help our Sales team target key accounts and then initiate and create strategies to drive volume through them.
• Work closely with our Sales team on a regular basis to create successful pitches.
• Proactively create and implement ways for bar staff to sell more of Berkmann Wine Cellars’ product.
• Gain and increase visibility of our products across both consumer and trade traditional printed media.
• Manage the internal digital and social media platforms.
• Plan and manage trade and consumer events.
• Use monitoring and controlling processes to ensure that sales are on track to achieve target, implementing corrective action when necessary.
• Ensure that the strategies and tactics work within the annual brand plans and are fully costed, clear, precise and actionable for all relevant parties across the business.
• Work closely with key stake holders such as brand owners, U.K. Sales team, Logistics and Finance departments to ensure the smooth implementation/integration of marketing strategy, ensuring that all activities are on track versus target, as well as aligned with Berkmann Wine Cellars and the Brand Owners’ / customers’ expectations.
• Make a difference – Champion and articulate our company internally and externally whilst constantly challenging the way we do business to increase Sales and Gross Profit.

To fit requirements you must be ambitious, have a successful track record and want to work for a company who is more than just another wine supplier. For further information or to apply for the role, please click on the Apply Now button to email your CV along with a covering letter.

Berkmann Wine Cellars is a family owned wine business that has been successfully trading since 1964 and we have a vacancy for a Customer Services / Invoicing Executive at our head office in North London.

Job Function:

You must be a self-starting, proactive and hands-on operator who thrives in a fast paced environment. Strong organisation, a keen eye for detail, time management and process driven skills are a must.

You will be a key member within the overall invoicing / customer service team working to assist in the smooth organised running of the operation. You will ensure that all orders are captured and are 100% accurate at all times whilst delivering excellent customer service. You will need to deal with issues as they occur, understanding the cause and assisting to prevent a repeat where appropriate.

The appointed candidate must be willing to work the different shift patterns, which are currently:

• 9.00am – 5.30pm
• 10.30am – 7.00pm
• 2.00pm – 11.00pm

You will be comfortable developing relationships with our internal and external customers, warehouse teams, customer delivery drivers and all other relevant departments across Berkmann Wine Cellars, to ensure we are all delivering “exceptional service” at all times.

Required Knowledge & Experience: 

• You must have previous experience of working in a Customer Service role.
• You must have excellent keyboard skills and not be afraid to learn new computer processes.
• We require excellent oral and written communication skills.
• You must have the ability to work closely with your team members to meet daily deadlines.
• You need to have problem solving skills with the ability to work proactively with other departments.
• Experience of accurately being able to input data is essential.
• You must have an excellent knowledge of customer requirements and expectations.
• Must be computer literate, using Microsoft word and excel.

The Offer – The customer services department is part of a wider office team, working in a bright, clean and busy office. We offer 23 paid holidays a year, plus bank holidays, a pension scheme and a great team ethos.

Working Pattern – You may be required to work additional hours in excess of your normal hours of work as are reasonably necessary for the proper performance of your duties and to meet the needs of the Company’s business. You are required to be available to work overtime whenever needed by the Company and overtime may include working at weekends and on public holidays, as well as at other times outside your normal hours of work.

Closing date – 2nd November 2018 – Please note that should any suitable CVs be received whilst the advert is live then individuals will be invited to interview prior to this date.

Please note that we cannot consider your application if you do not satisfy the required knowledge and experience criteria detailed above. Due to the high volume of applications we are unable to provide feedback on your application should you not be invited for interview. Should you have not heard from Berkmann Wine Cellars within 2 weeks of your application then please presume you have unfortunately not been successful on this occasion.

This is a key role for our business, therefore if you are interested in applying for the vacancy please click on the Apply Now button to submit your covering letter and CV. Should you require further information please contact Christina Benn, HR Recruitment and Administration Manager, on Christina.Benn@berkmann.co.uk or 07980 792 795.

Berkmann Wine Cellars is proud to be the largest family owned and family run wine importer in the UK. We are looking to appoint a highly innovative and passionate individual to lead our wine and spirits education team. You will be commercially focussed and willing to push boundaries within the drinks industry in order to help influence the future success for both Berkmann Wine Cellars and our customers.

Prime Responsibilities:

• Overall responsibility for ensuring the delivery of inspirational and engaging training sessions that place the Education team and Berkmann Wine Cellars at the forefront of the recipients mind.
• Develop a strategic plan that ensures that the training department add value across the supply chain in both Brazil and the UK.
• Define metrics to be used to determine account suitability for training investment and return on investment once training has taken place.
• Close financial management of self and team to ensure that the education department adds more value than it costs.
• Monitor competitor training programmes to facilitate benchmarking.
• Manage the Education team ensuring that all have clear objectives, KPI’s and development plans.
• Develop and implement a successful E-Learning experience.
• Report back to your manager on a regular basis on individual and team objectives, highlighting in particular any areas of concern.
• Put together and present creative pitches that helps to ensure Berkmann stands out from our competitors.

Skill & Knowledge Requirements:

• Analytical and numerate with good attention to detail, able to complete a detailed training proposal for customers as well as interpret a Profit & Loss sheet and assimilate data quickly.
• Excellent interpersonal skills.
• Cross functional project management experience.
• Management experience.
• Passionate about education and customer engagement with an ability to convey enthusiasm.
• Structured planning ability to handle a high and complex workload without supervision.
• Committed to the company with a positive and highly motivated work ethos.
• Creative and entrepreneurial with the vision to seize and create opportunities.
• WSET Diploma holder.
• Experience of working with prestige wine and spirits.
• WSET L2 and 3 accredited tutor.
• Strong commercial wine knowledge.
• Able to work flexibly including evenings and weekends where required.
• Experience of developing an E-Learning experience.
• Hold a full UK driving licence.

Closing Date – 19 November 2018. Please note that should any suitable CVs be received whilst the advert is live then individuals will be invited to interview prior to the closing date.

Offer – The appointed candidate will become an integral part of a family business, receive a competitive salary, company pension, 23 days annual leave (rising to 24 days after 5 years’ service and 25 days after 10 years’ service), receive exceptional training and support and discount on our wine.

Working Pattern – This role is 37.5 hours per week (9am – 5.30pm), Monday to Friday. But it is expected that the successful candidate will work the hours necessary to fulfil the requirements of the job.

Please note: we cannot consider your application if you do not satisfy the required knowledge and experience criteria detailed above. Due to the high volume of applications we are unable to provide feedback on your application should you not be invited for interview. Should you have not heard from Berkmann Wine Cellars within 2 weeks of your application please presume you have not been successful on this occasion.

This is a key role for our business, therefore if you are interested in applying for the vacancy please click on the Apply Now button to submit your covering letter and CV. Should you require further information please contact Christina Benn, HR Recruitment and Administration Manager, on Christina.Benn@berkmann.co.uk or 07980 792 795.

This is a fantastic opportunity for an aspiring Group Stock Analyst. This role will work within the Supply Chain department to deliver a high level of product availability across all locations, in line with budgetary expectations. This role will also have full responsibility for the day to day management of our 3PL bonded service provider and will drive the joint collaboration between both parties. The Group Stock Analyst will be responsible for selected UK suppliers across the wine and spirits portfolio in terms of product availability, stock replenishment and order placement. Within this you are responsible for the receipting of inbound purchase orders into bond and stock and HMRC duty reconciliation with our 3rd party bonded provider.

Prime Responsibilities:

• Swiftly deal with all daily stock queries and issues with pro-active resolution
• Be accountable for specific UK suppliers in terms of stock ordering
• Accountable for all movements into bond by overseeing received GRN’s (Goods received notification) from our 3rd party bonded warehouse provider to ensure all information such as vintage, case size, alcohol percentage and quantity are being accurately receipted
• Work efficiently with 3rd party providers and relevant suppliers
• Identify the route cause if there is a reported stock difference and if there is missing stock then ensure appropriate processes are followed to recoup back the full purchase value of the wine
• Accountable for completing three full book to book stock reconciliations a year with our 3rd party bonded warehouse provider
• Develop and implement HMRC duty reconciliation with internal records to ensure they are aligned and correct
• Look after all in bound stock, locating and counts for privately owned customer stock
• Linked to the above, ensure that there are perpetual stock counts / checks in place with BWC reported stock versus what is with the 3rd party bonded provider
• Regular communication with relevant export / import related authorities
• Ensure regular communication with all relevant third party providers and attend monthly performance reviews when required
• Work closely with colleagues in branches, the purchasing and supply team to implement processes to reduce over stocked and under stocked lines
• Support and develop key excel spread sheets to support the wider supply chain team

Knowledge & Experience:

• To have held a similar role within a retail or drinks related industry – desirable
• Good understanding of stock control procedures – essential
• Strong attention to detail whilst managing and prioritising workloads without compromising on performance.
• Excellent written & verbal communication – essential
• Highly computer literate:
• Exceptional knowledge of Excel to analyse data and build sophisticated spreadsheets – essential
• Good knowledge of Power Point and Word – essential
• Ability to make key decisions to support the smooth day to day running within the total supply chain team – essential
• Work proactively with sound forward planning – essential
• Strong interpersonal skills

Closing date – 12 December 2018. Please note that should any suitable CVs be received whilst the advert is live then individuals will be invited to interview prior to the closing date.

Working Pattern – This role is 37.5 hours per week (9am – 5.30pm), Monday to Friday. The applicant must be willing to travel locally and nationally if required, some weekend work may be required, particularly at key seasonal peaks of the year.

Offer – The appointed candidate will become an integral part of a family business, receive a competitive salary, company pension, 23 days annual leave (rising to 24 days after 5 years’ service and 25 days after 10 years’ service), receive exceptional training and support and discount on our wine.

Please note: Due to the high volume of applications we are unable to provide feedback on your application should you not be invited for interview. Should you have not heard from Berkmann Wine Cellars within 2 weeks of your application please presume you have not been successful on this occasion.  Please note that we cannot consider your application if you do not satisfy the required knowledge and experience criteria detailed above.

This is a key role for our business, therefore if you are interested in applying for the vacancy please click on the Apply Now button to submit your covering letter and CV. Should you require further information please contact Christina Benn, HR Recruitment and Administration Manager, on Christina.Benn@berkmann.co.uk or 07980 792 795.

Berkmann Wine Cellars is a family owned and run wine business and we have been successfully trading since 1964. Through our national reach yet local touch we have built sustainable growth and have developed a reputation for placing the world-renown wines we represent within the independent on and off trade. Our head office is based in London and this works in tandem with two duty paid warehouse locations in London and Tockwith. We employ approximately 200 individuals across various disciplines which includes a stronger than average warehouse and logistics team due to owning our route to market.

This is a fantastic opportunity for an experienced Head of Transport – reporting to the Head of Operations you will shape our service requirements for today whilst effectively developing them for our future!

We are looking for a self-starting and hands-on individual who thrives in a customer facing distribution environment. Exceptional organisational and time management skills are a must as there are internal and external deadlines which must be achieved. In addition, you should hold a strong ability to work strategically in order to successfully develop our delivery distribution. Urgent deliveries and issues will arise and it is essential that you can approach these with a can-do attitude whilst leading and motivating your team to work in a positive can do attitude.

Effective communication skills are vital as the role will involve developing positive relationships with stakeholders at all levels. We are looking for a true leader who inspires and takes the whole team on a journey.

If you are up for the challenge please read on!

Prime Responsibilities:

• Responsible for our primary and secondary distribution network, ensuring that KPI’s are exceeded in order to deliver industry leading service
• Ensure we maximise the use of our fixed costs and ensure external costs are within budget
• Coach, lead and manage your staff to create a culture of empowerment and openness
• Implement and adapt effective processes
• Conduct HR responsibilities to recruit, develop, reward and retain colleagues
• Implement effective policies, procedures and processes to improve performance and drive efficiencies
• Ensure that there is a positive cross team relationship between teams and that your team are providing exceptional customer service
• Accountable for the P&L for the Transport division and ensure that financial decisions are made strategically
• Ensure that all of our vehicles are compliant with all legal, regulatory and contractual requirements, and where necessary addressing any identified issues
• Effectively manage the tender processes linked to our transport division
• Work closely with the Fleet and Transport Planning Manager with regards to all Berkmann leased vehicles
• Lead on the development of customer service strategies linked to transport whilst working with cross functional teams
• Responsible for developing and enhancing the delivery experience to ensure Berkmann is at the for front of all new technologies

Knowledge & Experience:

• Have worked in a similar role looking after customer facing delivery logistics
• Hold in-depth knowledge of logistics processes and significant experience of managing a busy transport operation
• You will have a proven track record of performance management within a 3PL or in-house logistics environment covering a large fleet of vehicles
• Hold a Certificate of Professional Competence (CPC) Transport Manager
• Strong experience of customer and stakeholder relationship management
• Excellent written and verbal communication skills
• Must be highly computer literate with a good knowledge of Microsoft Office and Excel. You must also have the ability to effectively pick up new systems and maximise the use of them
• Excellent attention to detail, strong organisational skills and the ability to make key decisions to support the smooth day to day running of our transport division and be responsible for its future
• A good understanding of the UK road networks
• Experience of managing large fleet regulations and ensuring that it is compliant with VOSA guidelines
• Experience of managing and monitoring budgets and contracts
• Project management experience ideal

Closing date – 31 December 2018. Please note that should any suitable CVs be received whilst the advert is live then individuals will be invited to interview prior to the closing date.

Working Pattern – This role is 37.5 hours per week (9am – 5.30pm), Monday to Friday. The applicant must be willing to travel locally and nationally if required.

Offer – The appointed candidate will become an integral part of a family business, receive a competitive salary, company pension, 23 days annual leave (rising to 24 days after 5 years’ service and 25 days after 10 years’ service), receive exceptional training and support and discount on our wine.

Please note: Due to the high volume of applications we are unable to provide feedback on your application should you not be invited for interview. Should you have not heard from Berkmann Wine Cellars within 2 weeks of your application please presume you have not been successful on this occasion.  Please note that we cannot consider your application if you do not satisfy the required knowledge and experience criteria detailed above.

This is a key role for our business, therefore if you are interested in applying for the vacancy please click on the Apply Now button to submit your covering letter and CV. Should you require further information please contact Rhys Johnson, Head of Operations, on rhys.johnson@berkmann.co.uk